Xerox India is the Indian subsidiary of Xerox Corporation, based in Gurgaon, India the American printer, photocopier, document supplies, technology & services company. Originally Modi Xerox, the business was derived from a joint venture formed between Dr Bhupendra Kumar Modi aka Dr. M through ModiCorp (now Spice Group) and Rank Xerox in September 1983. The share structure was 40% ModiCorp, 40% Rank Xerox and 20% private shareholders. It built upon an earlier co-operation, Indian Xerographic Systems, formed in 1982. Other partnerships included Modi Xerox Software Systems, created in 1995 and Modi Xerox Financial Services.
Rank Xerox was absorbed into Xerox Corporation in 1997 and Xerox obtained a majority stake in Modi Xerox in 1999. After obtaining majority ownership of Modi Xerox, it was renamed Xerox ModiCorp and the software and financial services operations were incorporated into the main business.
In July 2002, during a troubled period for Xerox Corporation after allegations of accounting irregularities by the U.S. Securities and Exchange Commission, Xerox Corporation disclosed that Xerox ModiCorp had made “improper payments” to government officials and fictitious firms. A government probe later found Xerox Modi Corp had violated certain corruption laws and in May 2005 it was reported that action would be taken against the company. At this time Xerox ModiCorp announced its name change to Xerox India. After all these activities Modi Xerox closed its factory in Rampur. According to the Economic Times, Xerox Corporation owned 86% of Xerox India in March 2005 and is seeking 100% control. The remaining shares are held by Modi Rubber and private stakeholders.
Service and support for Xerox products earned five consecutive industry certifications from 2006-2010 under the J.D. Power and Associates Certified Technology Service and SupportSM program. All forms of customer support – phone, online, on-site – were evaluated by independent service industry experts who recognized our support services as among the best in class. These certification reviews have ensured we maintain process excellence in technical service delivery.In 2011, we chose to invest in a new customer satisfaction process to ensure a stronger focus on understanding and fulfilling customer needs and expectations. The new process solicits feedback from our technology customers around the globe and provides detailed insights that help us identify systemic issues and make the necessary changes that ensure strong customer satisfaction. Improved closed-loop follow-up processes also enable faster responses to individual problems.
At Xerox, innovation is our foundation for success. Academic organizations play an important role in the long-term strategic interests of the company by furthering scientific research and training the next generation of scientists. This is why the Xerox Foundation supports many such organizations, including University of Rochester and University of Rochester/Wilmot Center; Rochester Institute of Technology; New York Hall of Science; and Polytechnic Institute of New York University.
The Xerox University Affairs Committee, which consists of a dozen Xerox scientists from around the world, recommended grants worth more than $1 million to university science programs. Forty-one grants championed by Xerox scientists in the United States, Canada, the United Kingdom and China went to 41 different universities, 13 of which are located outside the United States. As a result of the program, Xerox hired three graduate students and hosted nine interns in 2013. Our scientists and the professors we funded co-authored and published 34 research papers in leading academic journals. In all, Xerox hosted 39 visits to our Webster, New York campus and made 67 visits to universities around the world.
We invented office printing more than 75 years ago, and our monochrome and colour office laser printers and multifunction laser printers have won awards and industry accolades ever since. Innovative features — such as mobile printing, WiFi connectivity and premium security — ensure you’re always up to date with the latest office laser printer technology. . We offer the broadest digital printing press portfolio of cut-sheet digital presses and production printers on the market. Sheet-fed digital printing presses are ideal for graphic communications and commercial print providers’ high-speed, high-volume printing applications, including publishing, transaction printing, direct mail, packaging and photo publishing. No matter which Xerox multifunction printer (MFP) / all-in-one laser printer you choose, you’ll get easy-to-use interfaces, reliable paper handling, advanced security and sophisticated tools for controlling costs. Turn your multifunction laser printer into a smart workplace assistant with WiFi connectivity, mobile printing, tablet-like touchscreens and cloud-connected apps
If you purchase a laser printer from another manufacturer (OEM), you can still buy laser printer cartridges from Xerox. We offer a wide range of supplies for printers from HP and Brother, and, because they are from Xerox you’ll get the same quality and reliability as the original cartridge , delivering high image quality at a lower cost plus the reassurance of the Xerox brand.
Our printer cartridges are engineered with Quality, Performance and Sustainability in mind backed by Xerox’s lifetime guarantee. They are supported the Xerox Cartridge Technology Centre leveraging the best technology and engineers from Xerox’s original cartridge business. As well as saving you money the page yield and performance is equal to the OEM. When you choose a Xerox brand cartridge for your printer there is no risk to your OEM printer warranty. All our cartridges come with the assurance of the Xerox Total Performance Warranty.
Xerox 80 and Xerox 75 is the best range available in the country, providing smooth run ability in high speed and continuous feed machines with zero paper jams. This is a multipurpose paper best suited to Printing Systems, Corporates, Strategic Jobbers and Offset Printing for Color and Mono machines. It is also perfectly suitable for SOHO copy & print in low end Laser Jet machines and Inkjet. This can be used for normal copying and printing, mailing applications, reports and proposals. These papers are eco-friendly. Available in: 80 & 75gsm A4, FS and A3
Xerox Spectrum is a well-known in-country brand, suitable for Color and Mono printing in high speed machines. This is a multipurpose paper best suited to Printing Systems, Corporates and Strategic Jobbers for Color and Mono machines. It is also perfectly suitable for SOHO copy & print in low end Laser Jet machines and Inkjet. This paper delivers reliable and consistent performances page after page. These papers are eco-friendly. Available in: 75gsm A4 (FS & A3 available on request) Xerox Challenger is a multipurpose paper that offers reliability combined with excellent value for money. A consistent product suitable for all copying and laser printing applications. This paper is best suited to Printing Systems, Corporates, Strategic Jobbers and Offset Printing for Color and Mono machines. This is a perfectly suitable paper for SOHO copy & print in low end machines and Inkjet. These papers are eco-friendly. Available in: 75gsm A4 (FS & A3 available on request)